SiteMeter appears to be hosed

For those of you ourt there that use SiteMeter, I need some verification that the service is unreachable right now. The icon does not load on my Blog page (you may have noticed this if you are reading this is a browser) and when you do get to the site, the stats database is unreachable.

Wouldn’t bother me much, except I am a paying subscriber of this service. And companies who offer for-pay services to this community should read Mary Hodder’s rant on lost data to understand that a lot of people see this information as a NEED to have.


Seems that they have configured their server with a broken set of re-direction rules that sens Firefox into an endless loop of HTTP 302 messages to the same page.

http://www.sitemeter.com/default.asp?action=LOGINFORM

GET /default.asp?action=LOGINFORM HTTP/1.1
Host: www.sitemeter.com
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Accept: text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5
Accept-Language: en-us,en;q=0.5
Accept-Encoding: gzip,deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive: 300
Connection: keep-alive
Cookie: USERID2=XXXXXXXXXXX; PASSWORD2=XXXXXXX; ASPSESSIONIDSSCDARAD=GLJMJECBGJPGPAFDLLIINGAM

HTTP/1.x 302 Object moved
Cache-Control: private
Connection: close
Date: Fri, 17 Dec 2004 13:22:04 GMT
Content-Length: 149
Content-Type: text/html
Location: default.asp?action=LOGINFORM
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
Set-Cookie: USERID=; expires=Wednesday, 09-Nov-99 23:12:40 GMT; domain=www.sitemeter.com;
Set-Cookie: PASSWORD=; expires=Wednesday, 09-Nov-99 23:12:40 GMT; domain=www.sitemeter.com;
Set-Cookie: PASSWORD2=; expires=Mon, 01-Jan-2001 05:00:00 GMT; path=/
Set-Cookie: USERID2=; expires=Mon, 01-Jan-2001 05:00:00 GMT; path=/

MSIE Lets you get to the homepage and then announces that the database for my site is unavailable.


ADDENDUM (JAN 8, 2005): Why is this article suddenly getting so many hits? Today, this single article has leapt to the lead of the greatest hits chart. Wonder what’s up….

12 Replies to “SiteMeter appears to be hosed”

  1. You’re getting a lot of hits, probably, because sitemeter is down again today, since at least 9 am (cst). As a paying subscriber this pisses me off too.

  2. I don’t think anyone knows. I was logged in earlier today and it died while I was in the middle of loading a page. I guess it was between 8:30-9:00 CST. I haven’t been able to get back in at all, all I get are errors that the connection is timing out or refused. Gotta love it.

  3. You’re getting a lot of hits, probably, because sitemeter is down again today, since at least 9 am (cst). As a paying subscriber this pisses me off too.

  4. I don’t think anyone knows. I was logged in earlier today and it died while I was in the middle of loading a page. I guess it was between 8:30-9:00 CST. I haven’t been able to get back in at all, all I get are errors that the connection is timing out or refused. Gotta love it.

  5. Does anyone know where David Smith of Sitemeter is when he’s needed most? Their site (www.sitemeter.com) is unreachable, as is my stats page for SiteMeter …

  6. Just found your posts by Googling SiteMeter. It’s down again, 1/20/05 and 1/21/05. Thanks for the info. I don’t check my stats daily and didn’t realize they’re having so many problems. Are his servers just overwhelmed?

  7. Just found your posts by Googling SiteMeter. It’s down again, 1/20/05 and 1/21/05. Thanks for the info. I don’t check my stats daily and didn’t realize they’re having so many problems. Are his servers just overwhelmed?

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