```json
{
    "title": "Never Work Alone: Integrating your IT Team…or vice versa",
    "url": "https://performancezen.com/2005/10/23/never-work-alone-integrating-your-it-teamor-vice-versa/",
    "datePublished": "2005-10-23",
    "dateModified": "2005-10-23",
    "language": "en-US",
    "description": "The gang at the Never Work Alone blog have a fantastic post describing some of the solutions to the Introverted IT / Extroverted Sales-Marketing integration issue.[here] The best points: When…",
    "author": "spierzchala",
    "publisher": "Performance Zen"
}
```

# Never Work Alone: Integrating your IT Team…or vice versa

> When hiring, place a premium on being able to explain technical issues to users and determine whether they've mastered the material. Expect this to cost more.
>  Offer raises for taking training in oral technical communication
>  Offer "days off" learning the essential business function of the department. You don't understand what they do, they often don't really GET what you do either, nor why its important - gieve them a chance to understand each other
>  Train non-IT staff to repeat back in their own words what the IT person explained to them and confirm that they got it right (a good idea for any complex communication)