Category: Uncategorized

Open Note to Seth Godin

Seth:
Typical notes about how we don’t know each other, blah, blah, blah.
On point, your comment on the PC. You said:

I had to use a PC today in order to run Exact Target to do a mailing. I was stunned and astonished at how much the experience has degraded since my last exposure.

I know what you mean. But I am stuck.
I could mortgage myself and use a Mac. I would kill for a Powerbook in any size. I think they are cool. I love Apple.
Truth is, I work for Windows Regime. I have a mortgage and two kids. My disposable income does not exist.
I would love to say that I have tried the alternative, but Linux Desktops don’t cut it for me. I want a machine that is dead sexy. I want an OS that gets it.
I want a Mac. And I can’t have one.
I can have Firefox on Windows, but that’s just not the same.
Thanks for the Firefox Evangelizing…and for reminding that the OS I use isn’t sexy.
Sorry Scoble.
Stephen

Brand Entrapment — NFL Style

Ok, via Brand Autopsy, this little nugget on the Washington Redskins requiring all credit card purchases for season tickets to be made with a Washington Redskins Extra Points Mastercard. [here]

Oh, did I mention that you can only buy tickets through Orbitz with the Orbitz Visa? Or pay for your purchases at Amazon with the Amazon Visa? Or pay for your Delta flight with your Delta SkyMiles American Express.

Whoever thought this little gem up in the Washington Redskins front office should lose their job. But, the season ticket subscribers are going along with it! Only 10 have complained?

Have we finally become the Culture of Sheep?

Why Standards Matter

Here is another reason why standards matter.

Sam Palmisano, the CEO of IBM, challenged his entire company to
migrate to Linux for their desktop systems by the end of this year.
Turns out things aren’t going so well.

IBM is running into this one tiny little problem. You may have heard
of it, it’s called Internet Explorer. See, many internal IBM web
applications were written with IE-proprietary code, and darned if that
isn’t just one big, huge migration hurdle right there.

From here.

United Airlines in the Blogosphere Crosshairs

When I travel, it is usually (90%) due to work-related events. For a long time, my preferred airline was United Airlines, as I lived within 7 miles of SFO (Ya know, the place with the huge aircraft that takes off like clockwork at 23:00 Pacific Time every night).

In fact, I was on a United 777 on Tuesday, September 11, 2001 when it got turned around. After that, United seems to have been turned around.

Now I live in the Boston area. When I tried to fly to London on United, I got a rude shock — all London flights go via Dulles or JFK. Flew British Airways instead.

I have a United Credit Card to collect Mileage Plus Points. I have lots of points. It is my primary form of payment for most things. I also have a Delta Credit Card to collect their points. And with Logan now opening the mysterious Terminal A (I have tried to start the rumour that it has been a secret NSA listening post due to its length construction) for Delta, I will likely start to rely on Delta more exclusively.

But it’s not just because Delta is here. It is because United isn’t the kind of airline that made me an enthusiast in the past. It was a joy to get on a United flight…now it is a chore.

A couple of comments on this. [here and here]

United, I want to be a customer. I want to be happy to fly on your planes again.

How are you going to make me a happy customer? How is United going to make me an evangelist?

I doubt that an organization as narrowly focused as United can even begin to address these questions.

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