1. Engage. Participate. Be fully present. No auto-pilot.
  2. Meetings and multiple appointments are a fact of work-life; the least we can do is be on time so they can start on time and our peers are not kept waiting.
  3. Respect the attention of your peers. Come prepared means come prepared.
  4. Always have a pen and paper for note-taking. First, you respect others who are giving you information by acknowledging it, and secondly youÂ’re expected to capture it, and follow-up; forgetting is not an option.
  5. Whatever your role is, youÂ’re expected to be the expert in that role. Own it, and donÂ’t be shy about it. Stake your claim proudly. (This was part of the no bench-warmers philosophy.)
  6. When you say youÂ’ll follow-up on something, do. If itÂ’s not going to happen, say so. People trip when you sweep stuff under the rug.
  7. Own up to your mistakes and be okay with them. Making mistakes is perfectly fine for we all make them. However huffing and puffing about them with excuses and justifications is not fine. Get over it (we already did) and just correct it.
  8. Communicate. We have found that relying on mind-reading doesnÂ’t work that well for us.
  9. Trust and be trust-worthy. Much easier when Rules 1 – 8 are honored and we all keep it real.

ng this out now to be posted prominently.