T-Mobile: Redemption is yours

Last night, I spent over an hour on the phone with three very friendly and helpful T-Mobile tech support representatives, and guess what? The troublesome Samsung T619 I slammed a couple of weeks ago is now able to send and receive text messages.

I was impressed with the efficiency of the T-Mobile team, and the Tier 2 team I ended up with was thorough. It took two Over-the-air updates to fix the phone, but it’s done and I’m happy.

Can’t take back the bad comment, but hope I can counter it with some good words.

Tags: , , , ,

Categories: Uncategorized

2 Comments

  1. don’t get too excited. You will be back on the phone with them soon enough!

  2. don’t get too excited. You will be back on the phone with them soon enough!

Leave a Reply

Your email address will not be published.

nineteen − 4 =

Copyright © 2022 Performance Zen

Theme by Anders NorenUp ↑