Author: spierzchala

  • T-Mobile USA: Your upgrades suck

    Dear T-Mobile USA:

    I have been a dedicated customer of yours since 2004. I have become an advocate for GSM services, and think that my brethern who continue to use CDMA services are not looking to the future, and don’t see the world coming at them.

    That said, as a customer who likes gadgets and all the bells and whistles, your upgrades are pathetic.

    And no, that level of emphasis is not used lightly.

    I have just returned from the UK. Over there, the phone choices offered by providers stagger the imagination. Bells and whistles are yesterday — people base their lives around their phones, and the quality and range of phones available are, to say the least, impressive.

    They also know that to retain customers, they have to provide astounding FREE upgrades. The latest, greatest are available as free upgrades just for becoming a slave to their contract.

    I went and checked the upgrades you offer right now, T-Mobile. They suck. There is no motivation for me to stay with your service, no motivation for me not to move to another GSM provider and kiss my customer fidelity goodbye.

    A simple thing: upgrade your upgrades. Please.

    Thank you.

  • London: Back home and some travel tips

    Now that I am back on US soil, I have some tips for surviving your trip to London.

    1. GSM Phones. If you are one of the millions in the United States who subscribe to a CDMA service (Verizon, Sprint, etc.), invest a few bucks on eBay and buy a low-end, unlocked, tri-band GSM phone. I have used GSM for years, and the unlocked phones give you an amazing advantage — you buy a pay-as-you-go SIM card once you arrive.

      In the UK, incoming phone calls are free. If you have a half-decent office phone system, you should be able to remotely forward your desk phone to your UK number and voila! You have a local number that folks in the US can always reach you at.
    2. OYSTER CARD! If you plan to travel anywhere on the London Public Transit system, buy an Oyster card. Same concept as the pay-as-you-go SIM card. And you’re never fussing with change or daily passes for the tube, DLR or busses.
    3. Saline Nasal Spray. This seems like a bit in the “too much information” category, but trust me on this one. London’s atmosphere makes New York seem like an untouched Alpine pasture. After one day there, your sinuses will feel and look like the inside of a pool filter after a dust storm. A simple nasal spray takes of this, and often provides a somewhat scary indication of what man does to the urban environment he lives in.

      If you don’t want to pack one with you, you can buy some truly awesome stuff at any Boots — Sterimar. What makes this stuff unique is that it is aerosol powered. Unlike the wussy atomizers we use over here, this stuff is freakin’ jet-propelled — if it can’t blast the crap out, it’s likely brains.
    4. Look to the right. Yeah, we all know that the Brits drive on the other side of the road, but many an American has been nearly killed in the first twelve hours on the ground by using their instincts and not their brains. I am in this group.

      Thankfully, the Brits provide nice warning labels at most crosswalks; look down, and they will tell you which direction to look in to avoid becoming a hood ornament for a Bentley.
    5. Change Wallet. Dear lord; you will need one of these or you will blow out every pocket you have. The Brits still use a lot of cash, and like the rest of the world, the lower denominations of their currency are coins, not bills. A solid change wallet is key.
    6. Take the red-eye. You will search online and find a multitude of strategies for dealing with jet-lag. I have a simple one — make sure your flight takes you overnight so that you land at Heathrow/Gatwick/Stansted/Dublin/Luton first thing in the morning. For folks on the East Coast or Central Canada, this means flights between 19:00 and 22:00 Eastern. For West Coast folks, it’s a 11-12 hour flight and an eight-hour time change, and Heathrow opens at 07:00, so 11:00-14:00 Pacific is a good range.

    These are the top six I can think of right now. Comment on your strategies if you have them.

  • Lest We Forget



    Lest We Forget
    Originally uploaded by spierzchala.

    Stop, and remember.
    The US has no symbol for this day.
    In London this week, poppies were everywhere, even on cabs and lorries. In Canada, it is likely similar.
    Read “In Flanders Fields” — then you will understand.
    Lest we forget.

  • London: And now the disease sets in

    So today, the cold leaped from behind the bushes and threw me down to the ground.

    I managed to limp through my meeting Portsmouth, and then get back to the hotel for a two-hour nap. Now I am seriously medicated, I am limping through some work, then I need to go find some food.

    I am surprised it took this long to get me. Usually I am sick within the first 2-3 days. Maybe living with my disease breeders helps me develop a limited tolerance.

    Tomorrow, I fly home.

  • London: The Summary

    I am in London for the rest of today and most of tomorrow, but London has been a good experience. Lots of Tube time, lots of good discussions with my UK colleagues, and lots of good food.

    However, all things must catch up with you, and today I feel like my body is here and my mind is following about 5 minutes behind. Foggy, groggy and dis-oriented. I think I need to go to bed at 7PM tonight.

    Or I’m getting a cold.

  • London (V & A): The sketchbooks of Leonardo da Vinci

    Courtesy of The Guardian

    I went to the Natural History Museum, and the Victoria and Albert Museum today, which isn’t too shabby considering that I am jet-lagged and trying to get my body on the local schedule after taking the red-eye in.

    The Da Vinci exhibit had pages from his notebooks and sketchbooks. Seeing the mind of a genius, the range of interests…the scope of what he accomplished, is astounding.

    Go see it. Worth the trip to London.

    Courtesy of The Guardian
  • London, HO!

    On Friday night, I am getting on a BA flight from Logan to Heathrow to work out of our London office for a week. I love going to London, as it’s the only major city I feel comfortable moving around in without a car.

    Besides work, highlights include the Victoria and Albert Museum, and possibly the Tate Modern.

    If you’ll be in London next week, let me know! I will be on Skype and will have a UK number that my desk phone here in the US will be forwarded to.

  • Web Performance: Optimizing Page Load Time

    Aaron Hopkins posted an article detailing all of the Web performance goodness that I have been advocating for a number of years.

    To summarize:

    • Use server-side compression
    • Set your static objects to be cacheable in browser and proxy caches
    • Use keep-alives / persistent connections
    • Turn your browsers’ HTTP pipelining feature on

    These ideas are not new, and neither are the finding in his study. As someone who has worked in the Web performance field for nearly a decade, these are old-hat. However, it’s always nice to have someone new inject some life back into the discussion.

  • What do you mean you don't think this way?

    One of the lengthy conversations I have had with my wife as I work my way through understanding how my bipolar works and affects my life focused on how I think, and see the world.

    I am just now coming to terms with the fact that the filters I process my world through are radically different than those that most people use. This is a breakthrough for me, as I assumed that everyone saw the world as I did and do.

    A lot of this comes from my family. Both sides of my family are rife with bipolar and schizophrenia. My mother has it; my father had it to a lesser degree. My family was unusual because of this. Not dysfunctional; just differently functional.

    My wife filters the world in a logical, linear way. Imagine one of those orderly mass protests you see on the news. Lots of people, lots of noise, but everyone moving in the same direction, headed for the same goal.

    Then there’s me. I filter the world as if there was a riot going on. People running everywhere, throwing rocks, Molotov cocktails, screaming. Troops in vehicles rushing through spraying water cannons. But occasionally, one side or the other gathers enough strength to achieve a small tactical victory, push the other side back a little.

    When you step back and look at those of us who have bipolar, remember that we see your world very differently. And it is your world, designed to preserve order and organization, protect you from the “madness” in our minds.

  • Living with Bipolar: If you could press a button and be cured, would you?

    Since August of this year, I have been exploring the insides of my mind in greater detail. If you read this blog regularly, you are pretty likely aware of the fluctuations in my mood, and the rationality of my behaviour.
    If you get the chance, find and watch The Secret Life of the Manic Depressive hosted by Stephen Fry. In his open, intelligent and witty way, Fry tackles the topic of Bipolar Disorders (oh yes, there are more than one), including his own. If you can find it (you will have to try all of the usual channels to get it in North America), watch it.
    So, why am I openly discussing the fact that I am Bipolar in a public forum? Why would I confess to the world, to people who may in the future meet me, or even consider hiring me?
    It’s simple. Many months ago, I wrote that if you were going to hire me based on what I had done in the past, or what school I went to, I most likely wouldn’t want to work for your company anyway. The same applies to this illness, this condition I suffer from. If you or your company won’t hire me because I suffer from an illness that is beyond my control, that I will have for the rest of my life, why would I work for your firm?
    I have had Bipolar for a long time. I can track the behaviours that identify the condition back into my childhood, through my teens, through until today. Normally, the cycling that I go through is benign, punctuated by periods of utter and complete hyperfocus. Most of the time, hyperfocus is a benefit for me — it is what got me through re-building the GrabPERF interface last year, and helped power me to absorb and write as much on Web performance as I have.
    The manic side does have its pitfalls. My mania usually results in buying and spending sprees that have often endangered my financial stability. An example of this is my acquisition or stationery supplies, pen, notebooks and books.
    Two weeks ago, I cleaned out my desk and aggregated all of the writing instruments I have purchased over the last 12 months. When I was done, I had filled a 1-gallon Zip-Lock baggie with pens, pencils, highlighters and Sharpies.
    In my lifetime, I could never use them all.
    I fanatically acquire notebooks. Rhodia, Moleskine, Rite-in-the-Rain, anything. How many of them have I written in? Well, lets just say that my kids will be using my blank notebook collection for many years after I have departed this world.
    The spending sprees, the intense desire for the acquisition of things, is my most noticeable manifestation of manic behaviour. In most instances, the manic process starts to wind down after a while. In a few instances, it continues upward. It continues upward until my rational mind dissipates, and I start ranting and raving, making irrational and potentially destructive choices in my life. Choices that have (or could have) affected the course of my life.
    I suffer from a small subset of the condition, Bipolar I. What differentiates this group from the standard “manic-depressive” or Bipolar diagnosis is that is more MANIC-depressive, with a sustained emphasis on the manic episodes. Depressive episodes occur, don’t get me wrong; but it is the intense and unstoppable mania that has shaped me more than the depression.
    However, this condition is not “curable” in the standard way. It also doesn’t manifest any physical symptoms. So in most cases, people just say that I need to get a grip and get on with my life. I am grateful that I have an understanding and (in some cases) forgiving wife who is intent on helping me control and regulate my behaviour. I am also extremely lucky that my current manager understands this part of me, and gives me the freedom I need to ebb and flow with the condition.
    To wrap this up (I hate long postings), I leave you with this thought. In his programme, Fry asks his interview subjects the following question (and I paraphrase it here):

    If there was a button you could push, a button that cured you of this condition, and gave you a normal mind, would you press it?

    Only one of the interview subjects said yes. Everyone else said that despite the pain and suffering that accompanies the condition, there is no way that they would be willing to give back the state of mind that allowed them to achieve what they had achieved.
    We are not in our right mind. And I am proud of that.
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